Dashboard

FA
Total Profiles
247,832
+2,140 this week
Reachable
198,440
80.1% of total
Monthly Revenue
AED 842,000
+18% vs last month
Active Journeys
14 live
3 paused
Goal — 1M Profiles
247.8K / 1M
25% complete
25%

Customer Growth

12-month trend

Lifecycle Distribution

247,832 profiles
Unconverted Leads68.4K
Hot Leads12.8K
First-Time Buyers34.2K
Repeat Buyers89.4K
Dormant28.6K
VIP Collectors4.4K

Top Performing Journeys

View all
JourneyStatusOpen%Conv%Revenue
Replenishment ReminderLive47.8%15.9%AED 1,180,000
VIP Early AccessLive78.4%40.8%AED 720,000
First Purchase WelcomeLive64.3%23.7%AED 612,000
Lead WelcomeLive38.2%7.1%AED 412,000
Gift Calendar (Eid/Birthday)Live56.2%21.3%AED 412,000

Channel Health

Email94.2% deliv • 31.4% engage
WhatsApp89.1% deliv • 67.3% engage
SMS97.8% deliv • 22.1% engage

AI Alerts

Churn spike — VIP segment
312 VIPs predicted to churn in 30 days. Open rate dropped 18%.
12m ago
A/B winner — Cart Recovery v2
Variant B (Arabic-first subject) +24% CTR with 98% confidence.
1h ago
Segment shrink — Hot Leads
Hot Leads down 8.2% week-over-week. Check lead source: Meta.
3h ago
Audience sync ready
Lookalike 1% of VIP Collectors ready for Meta upload (87% match).
5h ago
Journey error — Dormant 180d
WhatsApp template rejected by Meta. Step paused.
1d ago

90-Day Sprint Status

Roadmap to 1M reachable profiles
Sprint 1
Foundation
Week 1-2
done
Sprint 2
Identity & Consent
Week 3-4
done
Sprint 3
Core Segments
Week 5-6
active
Sprint 4
Journey Engine
Week 7-8
active
Sprint 5
AI Scoring
Week 9-10
upcoming
Sprint 6
Concierge & Quiz
Week 11-12
upcoming
Sprint 7
Paid Sync
Week 13
upcoming
Sprint 8
Launch & Optimize
Week 14
upcoming